Contact Us

1. Operator

LiteFileShare is operated by Xiamen Jingdu Network Technology Co., Ltd. (company website: gentleltd.cn).

Domains: fileshare.litelake.cn / fileshare.litelake.com | ICP filing: 闽ICP备2021017738号-11

2. How to reach us

official@biz.gentleltd.cn, with a subject starting with "LiteFileShare + topic" (for example "LiteFileShare Privacy Request") so it can be routed quickly.

3. Personal information matters (your rights)

To delete files and records, or to access, copy, correct or withdraw consent: email with the subject "Privacy Request". We will respond within 15 business days; we will not refuse to provide you with unrelated features because you made a request.

4. Complaints and reports

Unlawful or infringing content: use the subject "Complaint" and include proof of rights and the pickup code information; security vulnerabilities: use the subject "Security/Abuse" — we welcome responsible disclosure.

5. Response commitment

General matters: response within 15 business days.